Chipotle For The Fast Food Industry - 1088 Words

I choose to explore Chipotle for this assignment because this brand has become a staple in the fast food industry in what I perceive a very short amount of time. I am currently a loyal customer of Chipotle, I have been eating at this restaurant for about 7 years now. I perceive this brand to represent quality fast food, consistently. The first Chipotle opened in Denver, Colorado in 1993, the business has now been operating almost 20 years. â€Å"The Big Three† - Mc’Donald’s (1940), Burger King (1954), and Wendy’s (1969) Reasoning: Fast food restaurants typically cook their food in advance and in bulk, it is then reheated when ordered. At these establishments, it is extremely rare for food to be prepared and cooked fresh daily. Usually fast-food restaurants are a part of a restaurant franchise, which means each location is owned by a franchisee. The franchisee is responsible for the day-to-day operations and management of the restaurant. Chipotle also differentiates itself in that it is not a franchise, and does not plan on becoming one. According to Chris Arnold, a spokesperson for the brand; The reason we don’t franchise is because we don’t need to, companies tend to franchise because they need money to grow and/or operators to run their business. We have plenty of money for growth.† he continues by stating â€Å"When you franchise, you give up control over how restaurants are run and that can compromise the experience.†. B. Marketing Mix: Product 1. Design:Show MoreRelatedChipotle Mexican Grill : Snapshot Of The Company1611 Words   |  7 PagesChipotle Mexican Grill Snapshot of the company Chipotle Mexican Grill, Inc. is one of the leading fast-casual Mexican restaurant chains throughout the United States, United Kingdom, Canada, Germany, and France. Chipotle has been in operation since it was founded in Denver, Colorado in 1993 by Steve Ells. It is known for its fresh, gourmet, and increasingly organic ingredients. In 1995, Chipotle opened their second restaurant and later opened their third restaurant with a Small Business AdministrationRead MoreChipotle Mexican Grill. Chipotle Mexican Grill, Incorporated1144 Words   |  5 PagesChipotle Mexican Grill Chipotle Mexican Grill, Incorporated is a restaurant that offers Mexican food including burritos, tacos, burrito bowls (a burrito without the tortilla), salads, and more. The company has been in operations since 1993, starting out as one unit and growing to 1,300 units in over 46 states, the District of Columbia, Canada, and the United Kingdom in 2011. The restaurant served fast-casual food with a customizable menu. The restaurant prides itself on serving food made fromRead MoreFinancial Analysis: Chipotle1742 Words   |  7 Pagesï » ¿ Table of Contents: Company Background *3* Industry Analysis *4* Ratio Analysis *5-8* Ratio Summary *8* Recommendations *9* References *10* Company Background Chipotle Mexican Grill was a concept turned reality by a gentleman by the name of Steve Ells. Chipotle Mexican Grill provides excellent Mexican cuisine driven by a concept of â€Å"Food with Integrity†. The first chipotle Mexican grill was opened in 1993 in Denver Colorado. By the end of 1995 there were three. InRead MoreChipotle Market Segmentation And Product Strategy1155 Words   |  5 PagesChipotle Market Segmentation and Product Strategy Introduction Chipotle Mexican Grill is one the fastest growing restaurant businesses in the United States. Chipotle Mexican Grill was founded by the current CEO, Steve Ells, in 1993. Chipotle headquarters are located at 1401 Wynkoop Street, Denver, Colorado 80202. The company operates in the restaurant industry and more specifically the fast casual Mexican restaurant market. Market Segmentation Analysis Chipotle Mexican Grill is a fast casual MexicanRead MoreChipotle Mexican Grill, Inc. (Chipotle) is a US based company of Mexican food restaurants that1000 Words   |  4 PagesChipotle Mexican Grill, Inc. (Chipotle) is a US based company of Mexican food restaurants that developed and operates in the fast casual, fresh Mexican food restaurant industry across the US. Chipotle is the catalyst for this new category of restaurant. Chipotle believes that the idea that food served fast doesn’t have to be typical fast food. The company manages Mexican food restaurants across the US, Canada and London, all under the flagship brand and trademark of Chipotle. Chipotle also focusesRead MoreThe Idea Of Chipotle Company1375 Words   |  6 PagesI. Overview The idea of Chipotle started with its founder, chairman and co-CEO, Steve Ells. His idea was to offer higher quality food, combined with the speed and convenience of fast food, giving birth to a new trend: â€Å"fast casual†. Chipotle offers a focused menu of burritos, tacos, burrito bowls (a burrito without the tortilla) and salads made from fresh, high-quality raw ingredients, prepared using classic cooking methods and served in a distinctive atmosphere. Chipotle opened with a single restaurantRead MoreMarketing Plan For Chipotle Mexican1562 Words   |  7 Pages FRANCHISING CHIPOTLE MEXICAN CHAIN RESTAURANT UNIVERSITY NAME STUDENT NAME DATE â€Æ' Letter of Transmittal Student Name University Name Class Roll Number, Department Name Session Dated: 10-06-2016 Dr. (Instructor Name) University Name Subject Name Respected Sir, Regards I am writing this request to review the paper I have completed for franchise guidelines for Chipotle Mexican launch in Oman market. I have highlighted the major issues in form of Porter five forces and marketing mix asRead MoreEssay on Marketing Opportunity: Chipotle Mexican Grill1030 Words   |  5 Pages1.1 Brief History Chipotle Mexican Grill originated in Denver, Colorado in 1993. In 1998, McDonald’s became the majority shareholder; however, in 2006, McDonald’s divested its controlling interest. Chipotle became a public company listed on the New York Stock Exchange in 2006. It currently has 1,083 locations across the United States and Canada. In May 2010, Chipotle expanded into Europe, opening their first restaurant in the United Kingdom. (Form 10-K Chipotle Mexican Grill, Inc., 2011) 1Read MoreExecutive Summary : Th Е Food Industry1447 Words   |  6 PagesExecutive Summary ThÐ µ food industry is a complex field that incorporates diverse enterprises. Accordingly, it entails agriculture, food packaging and distribution, food processing, legal and financial issues. Besides, the industry is highly fragile due to sensitivity of consumers to food items. The increased prevalence of food-related disorders and ailments triggers more concern on consumption of particular foods from certain outlets. Chipotle is one of the largest fast-casual restaurants in AmericaRead MoreMarketing Plan For Chipotle Mexican Grill1051 Words   |  5 Pagesrestaurant sales. As a result of the food safety incidents, subsequent negative publicity adversely impacted on Chipotle’s restaurant sales and profitability. In response to these incidents on their sales, Chipotle’s objective is to increase comparable restaurant sales by 5% in three years. It also aims to win back the customers and reverse negative sales trends through product development. Table 2 shows that the addition of new items to the menu is an opportunity for Chipotle to attract more customers. With

Manufacturing Practices of the Footwear Industry Nike vs....

Of all the major fads and trends surging through popular culture, none is more prevalent than flashy footwear. Mainly with athletic sneakers, the footwear industry has experienced a major influx in the demand for the output of iconic shoes. The current manufacturing practices of the sneaker industry, in particular companies such as Nike, Reebok, Adidas, and New Balance, takes place all over the globe. With the industry experiencing severe competition and the product requiring intensive labor, firms are facing extreme pressure to increase their profit margins through their sourcing practices. No competing sports brand is more eminent and internationally established than Nike, Incorporated. Introduced to the world in 1964, Nike has made†¦show more content†¦Nike currently enjoys a 47% market share of the domestic footwear industry, with sales of $3.77 billion (Van Dusen). Nike has been manufacturing throughout the Asian region for over twenty-five years, and there are over 5 00,000 people today directly engaged in the production of their products (Van Dusen). They utilize an outsourcing strategy, using only subcontractors throughout the globe. Their majority of their output today is produced in factories in China, Indonesia, and Vietnam, but they also have factories in Italy, the Philippines, Taiwan, and South Korea (Van Dusen). In the1990’s, Nike was investigated for underpaying worker in Indonesia, child labor in Cambodia and Pakistan, and poor working conditions in China and Vietnam. They later faced further allegations of wage law violations, excessive overtime, physical abuse, and unsafe working conditions which surfaced from its suppliers and in 1992 (Ruiz 1). Nike responded to its sweatshop labor image by developing its Code of Conduct and labor practices in the company’s Safety, Health, Attitudes of Management, People Investment and Environment program. Nike’s suppliers were obligated to comply with the basic labor, environm ental and health and safety standards. Nike’s suppliers were required to observe, sign and post within their factories this Code of Conduct. EverShow MoreRelatedThe Manufacturing Practices of the Footwear Industry: Nike vs. the Competition1752 Words   |  8 PagesThe Manufacturing Practices of the Footwear Industry: Nike vs. the Competition Steven Van Dusen The current manufacturing practices of the sneaker industry, in particular companies such as Nike, Reebok, Adidas, Converse, and New Balance, takes place throughout the globe. With the industry experiencing severe competition, and the product requiring intensive labor, firms are facing extreme pressure to increase their profit margins through their sourcing practices. The following paper will analyzeRead MoreNike and What It Does to Third World Countrys1726 Words   |  7 PagesThe Manufacturing Practices of the Footwear Industry: Nike vs. the Competition The current manufacturing practices of the sneaker industry, in particular companies such as Nike, Reebok, Adidas, Converse, and New Balance, takes place throughout the globe. With the industry experiencing severe competition, and the product requiring intensive labour, firms are facing extreme pressure to increase their profit margins through their sourcing practices. The following paperRead MoreNike Report13324 Words   |  54 Pagesthe athletic footwear industry, and all aspects of its operations. It will focus on Nike, the industry’s leader, and a selected few of its competitors; Adidas-Salomon and Reebok, Sketchers, and K-Swiss. A brief overview of Nike and its competitor’s company profiles, brand portfolios, and current developments will provide an understanding that leads to an analysis of the external environment. This analysis further discusses the geographic distribution, general environment, industry environment usingRead Mor eSupply Chain Management - Nike Adidas4205 Words   |  17 PagesDeringer, 2007). Nike and Adidas are two global companies try to improve their competitive advantage through strategically managing and utilizing their supply chain. The purpose of this report is to compare and evaluate the supply chain management practices of Nike Adidas. 2. CORPORATE PROFILE 2.1 Nike Corporate Profile Based in Beaverton, Oregon, and employing approximately 29,000 people worldwide, Nike Inc. is the worlds leading designer and marketer of authentic athletic footwear, apparel, equipmentRead MoreMarket segmentation of the Nike company 3635 Words   |  15 PagesMarket segmentation of the Nike company Demographic  Segmentation Demography segmentation they include age, race, family income, and education level, among others.Besides, it was observed that the majority of the respondents consist of professional from various fields like engineers, software professionals, working executive etc. who effective form 38% of our database. While 36% were students from various fields. Others constitute designers and athletes etc. the further study is carried on the buyingRead MoreStrategic Analysis of Nike8813 Words   |  36 Pages------------------------------------------------- CONTENTS 1. Introduction 4 2.1. Vision amp; Mission 4 2.2. Company Portfolio 4 2.3. Nike Value Chain 6 2. Environment Analysis 3.4. Remote Environment Scan 7 3.5. Industry Environment Scan 10 3.6. Business Environment Analysis 11 3.7. Firm s Analysis - Strategic Capabilities 13 3. Strategy Read Morenike vs adidas Essay14192 Words   |  57 PagesVS 1 A COMPARITIVE ANALYSIS OF MARKETING STRATERGIES FOLLOWED BY NIKE AND ADIDAS TEAM MEMBERS ANUPAMA VENU CLAES JOTORP DEEPAK TUSHIR GUSTAV TENERZ SAIRAM KRISHNAN SANJAY SHARMA SUNANDA SURESH 09014 09126 09032 09128 09088 09090 09112 2 INDEX 1. INTRODUCTION 1.1. BRIEF ANALYSIS OF INDUSTRY 1.2. BRIEF DEFINITON OF INDUSTRY 1.2.1.TRENDS IN THE INDUSTRY 1.2.2.MARKET ANALYSIS 1.2.3.MAJOR PLAYERS AND MARKET SHARES 1.3. MAJOR FORCES SHAPING THE INDUSTRY 1.3Read MoreNike Inc.: China Essay5605 Words   |  23 Pages†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦16 Section 5.1 | Opportunity ...†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..16 Section 5.2 | China and the Beijing Olympic Games ..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦........................16 Section 5.3 | Branding ...†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...16 Section 5.4 | Product Manufacturing and Company Structure ...†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.17 Section 5.5 | Problems †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...17 Section 5.6 | Corporate Social Responsibility †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...17 Section 5.7 | Competitors †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..18 Section 5.8Read MoreA Financial Ratio Quarterly Trend Analysis of Nike, Inc.4463 Words   |  18 PagesA Financial Ratio Quarterly Trend Analysis of Nike, Inc. Stock Symbol: NKE Listed on the New York Stock Exchange In Partial Fulfillment of the Requirements of the Course: FIN 6406 Report Completed By: 1. Introduction A financial ratio quarterly trend analysis was completed to provide the reader with a clear assessment of the financial health of the company: NIKE International. Just knowing that this company chose a symbol that references the winged goddess of victory seems to have been aRead MoreComplete Project on Nike16139 Words   |  65 PagesA SUMMER TRAINING REPORT ON MARKETING STRATEGY OF NIKE AT â€Å"NIKESHOES INDUSTRIES LIMITED† SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (BBA) TRAINING SUPERVISOR SUBMITTED BY SESSION 2005-2008 ACKNOWLEDGEMENT The present work is an effort to throw some light on Marketing Strategy of Nike at â€Å"Nike Industries Limited†. The work would not have been possible to come to the present shape without the able guidance, supervision and help

Impact of Inter-Group and Intra-Group Conflicts

Question: Discuss about theImpact of Inter-Group and Intra-Group Conflicts. Answer: Introduction A project manager is often faced with various disagreements and misconceptions. This is due to the differences in opinions by the team members within the department. These conflicts are always either beneficial or of negative impact to the organizational operations. An honest disagreement always leads to productive conflicts which eventually result in to effective decision making. This paper gives a detailed illustration of the different sources of conflicts within working spaces. How these conflicts impact on the overall function of a department or an organization. The way such conflicts can be managed. The various conflict management approaches that can be used to solve conflicts. The paper goes further to provide a conceptual coverage of the various approaches towards conflicts resolution. Using a case study, the paper has also illustrated on the exact mechanisms which can be employed to choose and approach over the other with regards to situational suitability. Concepts and Understanding of Conflict and its Impact Every organization experiences conflicts at one level or another. Conflicts model organizational creativity and idea exchange. Where different departments are working together, there is a high likelihood to there being a difference in opinions and approaches to the processes involved. This causes inter group conflicts (Jehn Bendersky, 2013). The different groups may have a feeling that their approach is best suited for a process. The positive conflicts bring about many mechanisms that assist in management processes (Farh, Lee Farh, 2010). In some cases, conflicts can be counterproductive. They may lead to dissatisfaction among the employees. Service levels may reduce and even cases of reduction in the productive levels among the employees. Conflicts need to be identified in working spaces. Upon identification, they need to be properly managed. This role majorly lies with the managers and team leaders. As a result, better solutions to problems can be achieved instead of a single sol ution that has been known over time. Consequently, conflicts can also lead to the development of dislike and negative feelings among the tea members. This causes a negative source of energy in the process. Conceptual Coverage Towards Conflict Management As a project manager at Emaar properties, there are different sources of conflicts. These are within the teams and how they interact with other departments (Withers Wisinski, 2007). The impacts caused as a result of such conflicts include: - Positive Impacts Social and cultural change. Through conflicts, individuals and groups make changes that are in line with the current organizational realities and interests. The parties concerned are able to channel both the inter group dynamics and the interpersonal qualities in the right manner. As a result, project management is made easy and effective. Fresh ideas and concepts are discovered and developed. Eliminates premature decision making. Conflicts enables the concerned parties to carry out deep research on a concept or idea before a final decision is reached. The participants are tasked to explore more (Saunders and Thornhil, 2011). This ensures that the most effective concept is considered as a result. I have been able to achieve very impressive results during such engagements. Allows concern reconciliations. In the number of times we have had conflicts, we have always been able to get to a decision that is satisfactory to all the parties involved. Conflicts lead to achievement of solutions that are of beneficial value (Rispens, 2009). This strengthens the organizational internal relationship. The conflict that we have had at Emaar properties have always provided an avenue where each party shared on their concerns and fears. In this manner, each party`s view is always considered before reaching a satisfying alternative. Strengthens unity within the group. Conflicts have led to an increased level of unity among the team players at Emaar properties. The team players see conflicts as an outlet to share ideas, opinions, concepts and strategies. They defend and discuss their opinions against each others (Jehn Mannix, 2010). cooperation among the players is enhanced. An opportunity for listening, commenting and complementing other players contributions is created. this leads to improved unity among the team members. Negatives Impacts Causes distraction. Conflicts are time consuming. They cause a distraction from the primary process. The concerned people often have a less amount of time for the core goal. As a project manager at Emaar properties, there are a number of times I have failed to meet deadlines for certain projects delivery. These are instances where a decision could not be reached promptly. The team players get completely distracted from their primary purpose and responsibility. Psychological and physical impacts. Conflicts often caused a derailed psychological and physical effect on the team players we have at Emaar properties. Some individuals do not appreciate the need for conflicts in the decision making process. In such cases, the individuals have the feeling that they are the target of these particular engagements. It leads to withdrawal effects and lack of commitment. In other times it causes severed relationships among the team players. Decreased communication. Some team players have a tendency of not making contributions on ideas and concepts during conflicts. Interdependence in achieving the project goals is not reciprocated. As such, progress in the projects are derailed for lack of effective communication. These occurrences have a great impact on project goal delivery as they can cause a complete stall in operations. Hostility among the members. Conflicts often lead to aggravated hostility among the members. This is common where some participants may be assertive or abusive in their engagements. Such cases cause antagonism which may pose as negative energy in the group. Evaluation of the Different Styles of Conflict Management Approaches There are a number of conflict management approaches that can be made use of depending on the situation. The approaches tend to be specific on the level of conflict being face (Callanan, Perri, 2006). Conflict management gets more difficult is highly aggravated levels as compared to those in lower levels. The major basic means of controlling conflicts is to develop trust among the team members. Trust enables them to achieve more positive results as compared to a situation where there is lack of trust. Trust ensures healthy conversations among the team members. As the projec manager, the responsibility of eliminating the negative effects have to be completely eliminated. An environment that ensures a beneficial effect of the conflicts have to be ensured. The following are the various conflict management approaches that can be deployed where necessary: - Accommodating approach. This approached is effective where there is an expert or a greatly experienced group. This approach is made use of when a particular group or individual is more experienced or versed with a particular information as compared to the other. The other groups have to give maximum cooperation (Ruiz, 2012). The individual or group with better solutions is given maximum attention. The approach is often at the expense of the other members and groups. Avoid approach. This approach is made use of where the issue in question may be costly or is trivial. The approach is to take no notice of it. The issue is abandoned. No party invests in coming up with solutions to the present issue. The approach has very detrimental long term effects. Pilling up of avoided issues causes longer decision making processes in the event there are other uprisings in the future. It also leads to development of piled up emotions among the members. Collaborating approach. In this approach the various groups team up to come up with the best solutions to the issues being addressed. The approach is based on the all win model. All goals are achieved simultaneously. It is very effective for both small tasks and complex scenarios. Every member has equal chances of contributing ideas and modeling the final decision or solution. The approach needs a deep level of trust among the members. It is very time consuming to reach a decision. The approach also takes longer since getting every member on board takes much effort. Competing approach. This is the assertive approach. It is most effective in those scenarios where there is need to make a quick decision. It also works well in those projects which are of emergency in nature. It takes the win or lose model. The cooperation of other parties is not taken in to consideration. Solutions are achieved in a quick manner. Compromising approach. This approach works best in the instances where a short lived solution is in need. Both parties compromise their wants (Borniger, Ransom, Trevio, 2011). There is a low level of assertiveness and cooperation among the members. Solutions reached are always of quality importance to the member groups. Discussion and Suggestion In project management, all the approaches are applicable (Easely, 2011). There are numerous processes and activities which need to be approached to achieve the right mix of solutions for effectiveness. In making use of the appropriate channel, both the interpersonal factors and the contextual factors have to be taken in to consideration. It is notable that the most effective approach in this situation has been the collaborative approach. Each group involved in project delivery has its own concepts, views and goals. To achieve the best solution, the contribution of all the groups have to be taken in to consideration. It is through collaboration that each department or group gets an equal chance to contribute and participate in achieving the right decision as a solution. It is recommended that all factors surrounding a conflict need to be factored in before a choice is made on the approach to be used. The approached selected need to have a strong focus on delivering the best outcomes for the situation. Conclusion Conflicts are inevitable. In every working environment there has to be conflicts in ideologies and opinion. These conflicts can either be intra group or inter group. Proper caution has to be taken in every situation to minimize the negative impacts of such conflicts while maximizing on the positive impacts. It is the responsibility of the departmental heads and the team leaders to regulate such conflicts. The choice of approach to be deployed also entirely falls on the leaders. This paper has well illustrated the channels through which organizational heads and team leaders can make use of to assess and determine the various conflict impacts observed in the working places. It is notable that, as illustrated by the case study on Emaar properties, there is a dire need for managers and leaders to conduct a thorough cost benefit analysis of the type of conflict resolution they choose to employ. Different approaches have different suitability with regards to the target goal to be achieved and other factors surrounding the conflict. References Borniger, A., Ransom A., Trevio, C. L. (2011). I HATE Working with You!: Conflict resolution for academic advisors. Retrieved from NACADA Clearinghouse of Academic Advising Resources Web site https://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Conflict--Resolution-.aspx. Callanan, G. Perri, D. (2006). Teaching conflict management using a scenario-based approach. Journal of Education for Business. 81(3), 131-139. Easely, C. A. (2011). Developing, valuing, and managing diversity in the new millennium. Organizational Development Journal, 19(4), 38-50. Farh, J. L., Lee, C., Farh, C. I. C. (2010). Task conflict and team creativity: A question of how much and when. Journal of Applied Psychology, 95, 11731180. Jehn, K. A., Bendersky, C. (2013). Intragroup conflict in organizations: A contingency perspective. Research in Organizational Behavior, 25, 189244. Jehn, K. A., Mannix, E. A. (2010). The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance. Academy of Management Journal, 44, 238251. Rispens, S. (2009). Do fights prohibit helping? The influence of task interdependence and conflict norms on helping behavior during task conflict. International Journal of Conflict Management, 20(2), 158-172. Ruiz, M. (2012). The four agreements: A practical guide to personal freedom. San Rafael, CA: Amber-Allen Publishing, Inc. Saunders, M. and Thornhil, A. (2011). Research Methods for Business Students. 4th Edn., Pearson Education Limited, Prentice Hall, London, ISBN: 0-273-70148-7. Withers, B. Wisinski, J. (2007). Resolving Conflicts on the Job, 2nd Edition. AMACON.